Contract terms and conditions

We comply with the contract terms and conditions recommended by Finnish Energy. The contract terms and conditions recommended by Finnish Energy provide clear guidelines for agreements between a customer and an electricity distribution company. We always comply with the terms and conditions provided when concluding connection and network service contracts.

Terms and conditions of network service

If your metering point is located within Caruna's network areas, we conclude an electricity distribution network service contract.

Terms and conditions of network connections

If you own an electricity connection in one of Caruna's network areas, the terms and conditions of network connections apply to your connection contract.

Terms and conditions of electricity generation connections and network services

The terms and conditions of electricity generation connections are attached to the connection contract. The terms and conditions apply if the electricity generation equipment owned by the connecting party or a third party on the side of the connecting party is connected to the electricity network and operates in parallel with the distribution network in such a way that the electricity generated can be fed into the distribution network entirely or in part. In the cases referred to above, an electricity generation network service contract must be concluded for the supply of electricity, and a separate contract must be concluded for any purchases of electricity.

Terms and conditions of connection and network service for a high voltage distribution network

These terms and conditions are appended to a connection and network service contract for a high voltage distribution network.

Terms and conditions of electricity supply

The terms and conditions of electricity supply apply to the provision of electricity to electricity consumers connected to the distribution network.