Customer service and your electrical matters
For private customers
Power cuts and fault reports
See a map of power cuts or report a disruption in electricity distribution.
Invoices and payments
Pay invoices, change invoicing details or request an extension of up to 30 days for the payment of an invoice.
Make changes to the electricity connection or electricity distribution, monitor the progress of changes.
Contracts and customer information
View and update your contact details and information about your customer account.
My electrical affairs – Caruna+
Caruna+ enables you to view your electricity consumption, pay your invoices or postpone the payment date, if necessary.