Customer service and your electrical matters

For private customers

Power cuts and fault reports

See a map of power cuts or report a disruption in electricity distribution.

Invoices and payments

Pay invoices, switch to an electronic invoice, change billing information, or request a payment extension for an invoice.

Electricity connections

Make changes to the electricity connection or electricity distribution, monitor the progress of changes.

Contracts and customer information

View and update your contact details and information about your customer account.

My electrical affairs – Caruna+

Caruna+ enables you to view your electricity consumption, pay your invoices or postpone the payment date, if necessary.

Electricity consumption

Energy monitoring shows you how you consume electricity.

Other issues

Select this if you cannot find the topic that your matter concerns.

For companies

Invoicing matters for companies

Take care of company's invoicing matters and update your contact details.

Contracts and customer information for companies

Take a look at company's contracts and customer information.