Subscribe to power cut notifications - Caruna Sähkövahti

Sign up for Carunas' free alert service, Sähkövahti, that informs you of planned and sudden supply interruptions. As a Caruna customer, you can register several phone numbers or e-mail addresses.

You can start using Sähkövahti as soon as you have subscribed to it or have been registered as a user when you move to a new house. If you have not subscribed to Sähkövahti, we will send you advance information of a planned power cut by mail. 

You should always keep your contact details up to date. You can easily enter any updates or opt out of the service by logging into Caruna+.

The service also works great for business use. You can add several contact details as the recipient of the announcement.

Subscribe to Sähkövahti

You can start using Caruna's alert service at any time in Caruna+.

New customers are entered as Sähkövahti users automatically

You can start using Sähkövahti immediately after signing an electricity contract. We will send a text message to the mobile number you proveide, to let you know that the number has been registered at Sähkövahti.

Subscribe to Sähkövahti

How Sähkövahti works

You will receive messages about planned and sudden power cuts in the medium voltage network to your mobile phone or e-mail address. If the power cut lasts only for a few minutes, you will not receive a message.

  • You can choose the language of the messages (available in English, Finnish and Swedish)
  • You can also choose the time you want to receive messages
  • Other members of your family can also request to receive Sähkövahti’s messages to their mobile phones or e-mail address, or you can even have the messages sent to anyone looking after your house when you are away.
  • Please bear in mind that we only notify our customers about any cancellations or scheduling changes related to planned power cuts through Caruna Sähkövahti.

Deactivating notifications

If you don’t want to receive power cut alerts, you can cancel your subscription 

  • In Caruna+
  • By sending a text message to 18261: STOP your customer number your metering point ID (standard text message rates apply to replies) or
  • By contacting our customer service department.