Invoicing matters for companies
Choose a topic to reveal instructions about the information you will need and the correct contact channel.
View invoices
Caruna+ provides your company's paid and outstanding invoices in PDF format.
Change the invoice delivery method
For companies we recommend electronical invoicing. You can update your information regarding the electronical invoice on Caruna Plus.
In some instances, we might update the information straight from TIEKEs database. Please check that your information is up to date on TIEKEs service.
Other invoice delivery methods
- Email invoice
- Invoice by post
Change the invoice delivery method
Update your contact details
Keep your company's contact details up to date in Caruna+.
Payment reminders and debt collection
Our partner Ropo handles the debt collection process from the payment reminder stage. If you have an overdue invoice that is still unpaid, you will first receive a payment reminder. If you do not pay the reminder invoice, it will be transferred to debt collection.
If you have any questions about payment reminders, debt connection or disconnection warnings, Ropo can help you.
Ask about an invoice transferred to debt collection from Ropo
What does my electricity invoice consist of?
Your electricity invoice consists of three parts:
- Electricity distribution. Distribution fees enable electricity distribution companies like Caruna to take care of the distribution of electricity to consumers, as well as network construction, maintenance, electricity measurement and 24-hour fault reporting.
- Electrical energy (sales). You can buy your electrical energy from any electricity supplier. You can also choose to request competitive quotes for electrical energy and select the electricity supplier that is the most suitable for you.
- The taxes comprise electricity tax and value added tax. Value added tax is paid on both electrical energy and electricity distribution. The local electricity distribution company always charges taxes on the distribution price.