Caruna has introduced electronic payment reminders
News
If your invoice remains unpaid after the due date, you will receive a payment reminder in the same channel to which the original invoice was sent. An electronic payment reminder is a quick and effortless way to react to an unpaid invoice. At the same time, Caruna will reduce the amount of paper mail and transfer letters to more environmentally friendly electronic channels.
Caruna will start sending electronic payment reminders on 1 November 2024. If the original invoice has been delivered as a paper letter or the invoicing channel you have chosen does not allow you to receive an electronic reminder, the payment reminder will arrive by post. Private customers will also receive a text message reminder nine days after the due date if the invoice is unpaid.
Please check that your contact information is up to date to ensure that electronic reminders reach their destination. Caruna's electronic invoicing methods include Kivra, e-invoice, OmaPosti and e-mail invoice.