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We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
Electricity distribution is also ensured during storms: Preparedness for faults is a part of everyday life at Caruna
Power cuts caused by storms are now less frequent, as a large part of the electricity network has been taken underground to shelter from the weather. Nevertheless, Caruna and contractors always prepare for storms. Especially in storm situations, the safety of customers and employees comes first – the aim is to restore electricity quickly, but work is always carried out safety in mind.

No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
Caruna offers its private customers a free three months' respite for payment and expedites the payment of invoices to contractors
The option to extend the payment deadline applies to all of Caruna's private customers, around 600,000 in total. By this measure, Caruna wants to do its part in helping to alleviate the financial impacts of the coronavirus epidemic on its customers.