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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna to raise electricity distribution prices due to cost increases
Costs are rising at an increasing rate in Finland, and this also affects Caruna's costs. Electricity network construction has become more expensive, and the costs of energy losses have risen substantially this year. Interest rate levels are also higher. For this reason, the network service rates will rise from 1 January 2023.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Jyrki Tammivuori appointed CEO of Caruna as of 13 May 2022
Caruna’s Board of Directors has appointed Jyrki Tammivuori, M.Sc (Econ) CEO of Caruna as of 13 May, 2022. Tammivuori has been working for Caruna since 2015, first as CFO. Since 2018 Tammivuori has held the position of CFO and deputy CEO at Caruna. Tammivuori was appointed Acting CEO of Caruna in March 2022.
Solar panels for your own home - connection and deploying have been made effortless for the producer
The rays of the early spring sun hit the yard and make you think... Could we also have solar panels? They are easy to acquire and very convenient to connect to the electrical network. At least that's not why you should put the brakes on the purchase of panels!
Marika Tuominen started as Head of Caruna's Customer experience and online services
Master of Business Marika Tuominen started as Head of Caruna's Customer experience and online services on 3 January 2022.
Caruna reduces the price of electricity distribution in Caruna Espoo Oy’s network area
Customer prices will decrease by an average of 2.5 per cent as of 1 November 2021. The average impact on prices excluding tax will be 5 per cent. The price reduction will apply to approximately 226,000 customers in Caruna Espoo Oy’s network area (Espoo, Kauniainen, Kirkkonummi and the centre of Joensuu).
Caruna ready to net small-scale production
The new amendment to the Government Decree allows hourly netting of small-scale production and consumption. This means that Caruna will automatically compensate for production that is not used in a one-hour period in the small-scale producer's distribution invoice.