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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
Caruna in 2022: the energy crisis raised costs and accelerated the ongoing energy transition
Caruna's operating environment deteriorated significantly in 2022 due to the extraordinary changes taken by the regulator in the middle of the regulatory period and a general increase in costs due to the energy crisis triggered by the Ukraine war. The Group's net sales from January to December amounted to EUR 484.6 (499.8) million, and it invested EUR 133.6 (140.1) million. Net sales before financial expenses decreased in comparison with the previous year. Net financial expenses amounted to 121.0, which is approximately 25 per cent of net sales.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Caruna's Annual Report 2021 published
The Caruna Group (Caruna) Annual Report for 2021 has been published at caruna.fi/vuosiraportti2021. The Annual Report contains sections on Corporate Responsibility and Governance and, as separate pdf files, also the ESG indicator section that summarises number data, as well as the financial statements for 2021.
Electricity distribution company Caruna's business largely meets the criteria of EU Taxonomy for sustainable activities
Caruna has carried out an assessment of the sustainability of its operations concerning mitigation of and adaptation to climate change. According to the assessment, 99.7% of Caruna's net sales and 99.1% of investments are in line with the EU taxonomy for sustainable activities. The assessment was carried out in accordance with the technical screening criteria for assessing the electricity transmission and distribution industry. Sustainability consulting company Third Rock assisted in the assessment.
CEO of Caruna to change
Tomi Yli-Kyyny, CEO of the electricity distribution company Caruna, has announced his resignation to assume a new position outside Caruna. He will continue in his current position until 1 May 2022, ensuring a smooth transfer of duties and responsibilities to his successor.
Occupational accidents have declined by half in 2017–2021 – electrical accidents have not
Accident statistics collected by electricity distributor Caruna from work sites in its network area have revealed a worrying trend. Although there has been a significant reduction in occupational accidents, electrical accidents are still the most common among electrical professionals, and the number of these accidents has not decreased. Caruna's safety data has now been collected on the seif.fi website, where the causes that led to safety deficiencies, and the conclusions, can be found.
A new organisation to support Caruna's updated strategy
Caruna's organisation and the composition of its Management Team are changing to align more closely with the company's updated strategy. The new organisation will consist of four units: Network Management and Operations, headed by Elina Lehtomäki; Customer Value and New Ventures, headed by Kosti Rautiainen; Company Services, headed by Jyrki Tammivuori; and People, Public Affairs and Regulation, headed by Noora Neilimo-Kontio. The company's Management Team will consist of CEO Tomi Yli-Kyyny and the four unit heads. Caruna's Change Management Office will be headed by Katriina Kalavainen.