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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Caruna joins Save the Children Finland's Food and Support campaign
Electricity distribution company Caruna takes part in Save the Children Finland's campaign aimed at helping impoverished families by distributing, for example, gift vouchers to food shops to families with children. With the gift voucher, the family receives food aid, which is a concrete help to get past the most difficult moment.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
Caruna and municipalities are working together to hire young people for summer jobs in municipalities
During this challenging pandemic period, Caruna wants to support the municipalities in its area and help them recruit young people aged 16 to 20 for summer jobs. Each municipality participating in the Duunienergiaa (Work Energy) campaign receives 4,000 euros for this purpose. Currently, 29 municipalities across Finland have already registered for the campaign. The municipality of Isojoki in South Ostrobothnia was the first to join the campaign.
Caruna gets its own godoldster - work for a young person, a friend for an elderly person
Caruna participates in elderly service company Gubbe's Happy Old Age sponsor activities. The aim of the sponsor activities is to help elderly people suffering from loneliness and to provide meaningful work for young people.
Caruna offers its private customers a free three months' respite for payment and expedites the payment of invoices to contractors
The option to extend the payment deadline applies to all of Caruna's private customers, around 600,000 in total. By this measure, Caruna wants to do its part in helping to alleviate the financial impacts of the coronavirus epidemic on its customers.