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We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
Second part of Caruna Oy's price increase to take effect from 1 August 2023
As cost increases have continued, Caruna will implement the second part of the projected price increase from 1 August 2023 in Caruna Oy. The price increase was split into two parts to mitigate the impact of the increases on customers, especially given the high energy costs in winter. The first part of the price increase took effect from 1 January 2023.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
The accumulator storage of Fortum and Caruna improves the reliability of the electricity system
Climate change and the energy transition towards renewable and weather-dependent energy sources create requirements for the balance of the electricity system. Fortum and Caruna have together developed solutions for securing reliability of supply in the future.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
Caruna offers its private customers a free three months' respite for payment and expedites the payment of invoices to contractors
The option to extend the payment deadline applies to all of Caruna's private customers, around 600,000 in total. By this measure, Caruna wants to do its part in helping to alleviate the financial impacts of the coronavirus epidemic on its customers.