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New Terms of Network Service effective from 1 December 2024
Caruna Oy and Caruna Espoo Oy will implement the revised general terms of service (VPE 2024) recommended by the Finnish Energy starting from 1 December 2024.
Caruna has introduced electronic payment reminders
If your invoice remains unpaid after the due date, you will receive a payment reminder in the same channel to which the original invoice was sent. An electronic payment reminder is a quick and effortless way to react to an unpaid invoice. At the same time, Caruna will reduce the amount of paper mail and transfer letters to more environmentally friendly electronic channels.
Switch to a electronic invoice
The electronic invoice makes everyday life easier and saves the environment! You can conveniently receive the electronic invoice in your online bank, OmaPosti, or the digital postal service Kivra. Below you will find instructions for getting started. We will send customers a tip about the electronic invoice via SMS during the summer and autumn.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
Second part of Caruna Oy's price increase to take effect from 1 August 2023
As cost increases have continued, Caruna will implement the second part of the projected price increase from 1 August 2023 in Caruna Oy. The price increase was split into two parts to mitigate the impact of the increases on customers, especially given the high energy costs in winter. The first part of the price increase took effect from 1 January 2023.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Electricity distribution company Caruna's business largely meets the criteria of EU Taxonomy for sustainable activities
Caruna has carried out an assessment of the sustainability of its operations concerning mitigation of and adaptation to climate change. According to the assessment, 99.7% of Caruna's net sales and 99.1% of investments are in line with the EU taxonomy for sustainable activities. The assessment was carried out in accordance with the technical screening criteria for assessing the electricity transmission and distribution industry. Sustainability consulting company Third Rock assisted in the assessment.
Ilpo grabbed himself an electric Jopo bike by switching to Caruna e-invoices
In the autumn, we encouraged our customers to swap paper-based invoices for environmentally friendly e-invoices, and we held a prize draw for everyone who made the switch. The top prize was a trendy Helkama e-Jopo bike.
Occupational accidents have declined by half in 2017–2021 – electrical accidents have not
Accident statistics collected by electricity distributor Caruna from work sites in its network area have revealed a worrying trend. Although there has been a significant reduction in occupational accidents, electrical accidents are still the most common among electrical professionals, and the number of these accidents has not decreased. Caruna's safety data has now been collected on the seif.fi website, where the causes that led to safety deficiencies, and the conclusions, can be found.
Caruna joins Save the Children Finland's Food and Support campaign
Electricity distribution company Caruna takes part in Save the Children Finland's campaign aimed at helping impoverished families by distributing, for example, gift vouchers to food shops to families with children. With the gift voucher, the family receives food aid, which is a concrete help to get past the most difficult moment.