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Weather-proof development ensures our customers daily lives run smoothly
Storm Mauri in 1982 has stayed in my mind: I was outdoors walking with a friend of mine when suddenly huge trees started falling down around us. The situation was frightening and it felt like the wind would take us with it. After Mauri, there have been many other storms, and in my work, I am still vigilant when storms strike. Do customers get help quickly in fault situations and how well are we able to meet customer expectations in a crisis?