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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
What happens to decommissioned electricity poles?
The recycling and life cycle of old electricity poles are closely monitored at Caruna, as they contain hazardous impregnations. What happens to the old poles? Who can use the poles? And can they even be used to build a garden bed?
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Electricity for all, regardless of the conditions
The cold frosty days of winter have increased the load on the electricity distribution network and caused problems, especially abroad. Even in Finland, our society's operational capacity is dependent on the functioning of the electricity network. Electricity is needed more than ever as our society becomes electrified. Is there enough capacity, and what is security of supply? Can Texas happen with us?
A carbon-neutral future is the common goal of Espoo and Caruna – cooperation agreement signed
The City of Espoo and electricity distribution company Caruna Espoo Oy signed an agreement on strategic cooperation on March 31, 2021. The aim of the cooperation is to support Espoo's growth and carbon-neutrality targets with a strong electricity network that meets future energy needs, enabling clean energy solutions for Espoo residents and companies.
Electricity for all, regardless of the conditions
The cold frosty days of winter have increased the load on the electricity distribution network and caused problems, especially abroad. Even in Finland, our society's operational capacity is dependent on the functioning of the electricity network. Electricity is needed more than ever as our society becomes electrified. Is there enough capacity, and what is security of supply? Can Texas happen with us?
Crowd efforts further improve electricity network safety – Caruna and Posti continue collaboration
Ensuring the security and as needed, repairs of the electricity network is the most crucial part of the service provided by Caruna to its customers. Pilot collaboration of Caruna and Posti started in 2018 expands in the summer of 2019.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
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