Frequently asked questions

This page provides answers to some of the questions our customer service team is frequently asked. If you have any more questions, please contact our customer service. You can contact us using the chat feature.

General

What is an electricity distribution company?

The distribution of electricity from the producer to the electricity user is always handled by a local electricity distribution company such as Caruna. In addition to electricity distribution, we are responsible for the maintenance, construction, development, fault reporting service and electricity consumption measurement of the electricity network in our area.