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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
What happens to decommissioned electricity poles?
The recycling and life cycle of old electricity poles are closely monitored at Caruna, as they contain hazardous impregnations. What happens to the old poles? Who can use the poles? And can they even be used to build a garden bed?
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Jyrki Tammivuori appointed CEO of Caruna as of 13 May 2022
Caruna’s Board of Directors has appointed Jyrki Tammivuori, M.Sc (Econ) CEO of Caruna as of 13 May, 2022. Tammivuori has been working for Caruna since 2015, first as CFO. Since 2018 Tammivuori has held the position of CFO and deputy CEO at Caruna. Tammivuori was appointed Acting CEO of Caruna in March 2022.
A carbon-neutral future is the common goal of Espoo and Caruna – cooperation agreement signed
The City of Espoo and electricity distribution company Caruna Espoo Oy signed an agreement on strategic cooperation on March 31, 2021. The aim of the cooperation is to support Espoo's growth and carbon-neutrality targets with a strong electricity network that meets future energy needs, enabling clean energy solutions for Espoo residents and companies.
Crowd efforts further improve electricity network safety – Caruna and Posti continue collaboration
Ensuring the security and as needed, repairs of the electricity network is the most crucial part of the service provided by Caruna to its customers. Pilot collaboration of Caruna and Posti started in 2018 expands in the summer of 2019.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
Caruna offers its private customers a free three months' respite for payment and expedites the payment of invoices to contractors
The option to extend the payment deadline applies to all of Caruna's private customers, around 600,000 in total. By this measure, Caruna wants to do its part in helping to alleviate the financial impacts of the coronavirus epidemic on its customers.