Newsroom
Limit search
Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
Caruna Group 1 January – 30 June 2023: Caruna continued to invest in Finnish energy transition despite inflation and increasing costs in operating environment
Caruna is committed to investing and developing its electricity network to improve security of supply and enhance Finnish energy transition. However, due to cost increase in network construction and interest rates, Caruna had to monitor its investments more closely, which resulted in postponing some unprofitable investment projects.
Second part of Caruna Oy's price increase to take effect from 1 August 2023
As cost increases have continued, Caruna will implement the second part of the projected price increase from 1 August 2023 in Caruna Oy. The price increase was split into two parts to mitigate the impact of the increases on customers, especially given the high energy costs in winter. The first part of the price increase took effect from 1 January 2023.
Congratulations Heikki! – the e-Jopo is on its way to Espoo
Caruna had a campaign from 21 March to 30 March 2023 where we raffled an e-Jopo to all our private customers that activated the electronical services.
Caruna in 2022: the energy crisis raised costs and accelerated the ongoing energy transition
Caruna's operating environment deteriorated significantly in 2022 due to the extraordinary changes taken by the regulator in the middle of the regulatory period and a general increase in costs due to the energy crisis triggered by the Ukraine war. The Group's net sales from January to December amounted to EUR 484.6 (499.8) million, and it invested EUR 133.6 (140.1) million. Net sales before financial expenses decreased in comparison with the previous year. Net financial expenses amounted to 121.0, which is approximately 25 per cent of net sales.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Caruna in 2021: Network reliability was excellent: the electricity supply volume increased, and an increasing number of households switched to solar energy
Caruna continued to modernise the electricity network to match growing electricity consumption and the ongoing energy transition. A smart electricity network combines the growth of electrification and clean energy production, digital services, and consumer involvement in the electricity market. The Group's net sales from January to December amounted to EUR 499.8 (475.3) million, and it invested EUR 140.1 (143.2) million.
Ilpo grabbed himself an electric Jopo bike by switching to Caruna e-invoices
In the autumn, we encouraged our customers to swap paper-based invoices for environmentally friendly e-invoices, and we held a prize draw for everyone who made the switch. The top prize was a trendy Helkama e-Jopo bike.
Pagination