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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
What happens to decommissioned electricity poles?
The recycling and life cycle of old electricity poles are closely monitored at Caruna, as they contain hazardous impregnations. What happens to the old poles? Who can use the poles? And can they even be used to build a garden bed?
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Occupational accidents have declined by half in 2017–2021 – electrical accidents have not
Accident statistics collected by electricity distributor Caruna from work sites in its network area have revealed a worrying trend. Although there has been a significant reduction in occupational accidents, electrical accidents are still the most common among electrical professionals, and the number of these accidents has not decreased. Caruna's safety data has now been collected on the seif.fi website, where the causes that led to safety deficiencies, and the conclusions, can be found.
A carbon-neutral future is the common goal of Espoo and Caruna – cooperation agreement signed
The City of Espoo and electricity distribution company Caruna Espoo Oy signed an agreement on strategic cooperation on March 31, 2021. The aim of the cooperation is to support Espoo's growth and carbon-neutrality targets with a strong electricity network that meets future energy needs, enabling clean energy solutions for Espoo residents and companies.
Crowd efforts further improve electricity network safety – Caruna and Posti continue collaboration
Ensuring the security and as needed, repairs of the electricity network is the most crucial part of the service provided by Caruna to its customers. Pilot collaboration of Caruna and Posti started in 2018 expands in the summer of 2019.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
Caruna awarded the best classification in occupational safety by the Zero Accidents Forum
The Finnish Institute of Occupational Health's Zero Accidents Forum has once again issued safety classifications to its member companies. As in the previous four years, Caruna is in the best category: Among the best in the world.
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