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Customer service hours during holidays in 2024
Check here for customer service opening hours during holidays.
We will introduce the digital mail service Kivra
We are adding Kivra, a free and easy-to-use digital mail service, as a new delivery channel for electricity distribution invoices.
No more paper mail – activate electronical services
When you have activated the permission for electronical informing, we will only inform you with text messages or e-mails from there on.
Caruna has a new invoicing partner, Ropo Capital
Our contract regarding invoicing services has been moved to Ropo Capital from 1 September 2022 onwards.
Occupational accidents have declined by half in 2017–2021 – electrical accidents have not
Accident statistics collected by electricity distributor Caruna from work sites in its network area have revealed a worrying trend. Although there has been a significant reduction in occupational accidents, electrical accidents are still the most common among electrical professionals, and the number of these accidents has not decreased. Caruna's safety data has now been collected on the seif.fi website, where the causes that led to safety deficiencies, and the conclusions, can be found.
Construction of Sinimäki primary substation and related 110 kV underground cable connection begins in Espoo – effects on traffic arrangements
In the next few years, a new substation will be built in Sinimäki to meet the needs of growing electricity consumption and to support Espoo's carbon-neutral strategy. An underground high-voltage cable of six kilometres will also be installed during the project to connect the substations in Leppävaara and Sinimäki.
A carbon-neutral future is the common goal of Espoo and Caruna – cooperation agreement signed
The City of Espoo and electricity distribution company Caruna Espoo Oy signed an agreement on strategic cooperation on March 31, 2021. The aim of the cooperation is to support Espoo's growth and carbon-neutrality targets with a strong electricity network that meets future energy needs, enabling clean energy solutions for Espoo residents and companies.
Caruna develops its electricity network and improves the reliability of approximately 1,500 customers' electricity distribution in Espoo and Kirkkonummi
Electricity distributor Caruna continues renewing its electricity network and improving reliability of supply. The focus is now in Suvisaaristo, Espoo and the coastal area of Kirkkonummi. The project will be implemented with N3M Power Oy Ab.
Caruna takes care of the electricity distribution even under abnormal circumstances
We take the coronavirus situation seriously and we have already taken steps to ensure the electricity distribution even under abnormal circumstances. We ensure that electricity will be transferred to our customers and possible faults will be taken care of.
Caruna offers its private customers a free three months' respite for payment and expedites the payment of invoices to contractors
The option to extend the payment deadline applies to all of Caruna's private customers, around 600,000 in total. By this measure, Caruna wants to do its part in helping to alleviate the financial impacts of the coronavirus epidemic on its customers.